Reference

Open Your Privacy Policy First

We keep your account, device and wallet data tied to clear account steps, so you can open an account knowing what we collect before the lobby appears.

Account data explainedDevice checks shownDANA OVO GoPay QRISPrivacy requests supported
gmtoto Open Your Privacy Policy First
CONTACT ROUTES

Open a Privacy Request Channel

Privacy questions should reach the team that can check account records, not a general inbox that only sees your screen name.

Live chat privacy desk Reach us through live chat from 09:00 to 23:00 WIB and choose the privacy…
Email privacy request Send privacy requests to [email protected] with your account name, registered phone and the record…
Account ticket path From your account menu, open Help, choose Privacy Request, then select access, correction or…
ACCOUNT CONTROLS

Check Your Account Privacy Controls

Privacy on our site is practical: we show what data supports your login, wallet checks and account safety.

Account data collection

During account creation, we collect your phone number, chosen username, password signal and referral field if you enter one.

Payment record handling

Wallet records are matched by method, time, amount and reference code for DANA, OVO, GoPay and QRIS.

Device and login checks

When you log in, we record device type, browser, IP range and failed access attempts.

Cookie choices

Cookies remember your session, language choice and security status.

Record retention

We keep records only for the account, support, security and payment purposes described in this policy.

Correction requests

If your phone number, email or wallet reference looks wrong, contact us before making another request.

Browse Privacy Policy Questions Before Joining

These answers cover the privacy questions we receive before and after account creation. They explain what we collect, why wallet records matter, how device checks work and how you can contact us. For requests tied to payments, prepare the method name, reference code and registered phone number so we can locate the record.

We collect your phone number, username, password signal, login data and account status. If you add a wallet method, we also store payment references needed to match DANA, OVO, GoPay or QRIS activity.

Device and browser data helps us detect unusual access and keep your account session linked to you. You can check recent activity through Account, Security, Devices and remove a phone you no longer use.

No. We do not sell your personal data. We use account, device and wallet records for login protection, payment matching, support replies, privacy requests and duties that apply where local law permits access.

Open Help, choose Privacy Request, then select access request. You can also email [email protected] with your registered phone number. We verify ownership before sharing any account, device or wallet records.

Yes, you can ask us to correct inaccurate account data. We may ask for a masked DANA, OVO, GoPay or QRIS reference and a phone verification step before changing sensitive records.

We keep payment records while they are needed for wallet matching, account security, support history and applicable record duties. When those reasons end, we delete the record or reduce the personal data.

You can request deletion through Help or [email protected]. Some records may need to stay for payment matching, security checks or legal duties where local law applies, and we will explain what remains.